Returns & Exchanges
At Liene, we stand by the quality of our photo printers and accessories with a hassle-free 30-day return policy for all products in their original condition. We are committed to ensuring your creative journey is seamless and offer full support for any technical or satisfaction concerns.
Initiate a Request
Contact our dedicated support team via email with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack your Liene device in its original packaging, ensuring all power cables, cartridges, and paper trays are included to qualify for a full refund.
Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the item's condition at our facility, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing